There are many reasons why a site will drop in the rankings, so I've compiled
a list of the most common reasons here. Start here, but once you've taken care of any of the
ranking issues I describe, be sure to check Google's
Guidelines For Webmasters to be sure you're in compliance.
- Loss of PageRank/Link Popularity: One or more links to your site that had been
providing a significant amount of PageRank strength to your site have been removed/deleted,
moved to a new, unranked page, or the PageRank of the originating site has dropped (for
similar reasons). Sites with low to modest PageRank often obtain the bulk of their link
strength from a small number of links. So the loss of even one of them can have a
major impact on their rankings.
- Cinderella Story Effect: If your site is less than a year old, you may have been
getting an artificial boost in your rankings from Google to help your site be seen.
But that extra ranking power for new sites doesn't last forever. You'll be flying
high one day and not to be seen the next. Again, this usually comes down to low
link popularity. A continuous link building program is your best insurance against
falling rankings. See my Building Links article.
- Change in the Search Engine Ranking Algorithm: Search engines are constantly
changing the methods they use to rank websites in order to improve the general
quality of their search results and to weed out the sites that are resorting to
various tricks (ie. so-called "black hat" optimization techniques) to
artificially boost their rankings. For the past two years or so, Google
has been making major changes to their algorithm on a fairly frequent basis. Yahoo!
has been moving much more slowly, with only one or two major changes per year.
MSN is too new to determine what their usual practice will be over time, and they
may be getting out of the search business anyway. The point
is that search engines do change their methods and you can't rely on your rankings
to remain unchanged forever.
- Penalty: The search engines are getting very aggressive about violations of
their guidelines and are quick to punish some transgressions. Some of the most common
causes of penalties include:
- Multiple Domain Names: Having multiple domain names
pointing to the same site is a common mistake that new webmasters make, thinking
that it will lead to better rankings when just the opposite is true. While this practice
doesn't trigger an actual penalty, the search engines' methods for filtering out duplicate
content can damage your rankings. See "Duplicate Content" below.
- Linking to a penalized, or so-called "bad neighborhood" site is another
mistake that a novice might make without knowing that he may be doing something
in violation of the search engines guidelines. Make sure that any site you link
to is one that you would be happy to have your users visit and that has a majority
of its pages included in Google's index.
- Hidden Text: Hidden text is an old trick that can remain undetected by the
search engines for a long time, but is usually discovered at some point. Don't
hide text by making it the same color as the page background. Google sniffs that
out very easily these days and can get you a significant penalty. This doesn't mean
you can't use CSS methods for drop-down menus or to keep content invisible until a user requests it (by
mouseovers or clicks). As long as there is a legitimate reason for using CSS in this
manner, you won't be penalized. Just don't try to stuff keywords on a page and make it
so that only the search engines will see it. You'll get burned eventually.
- Excessive Link Exchanges: Yes, I know that I recommend link exchanges for new
websites and I also know that Google discourages the practice. But although their warnings are
ambiguous, their actions are easier to interpret. Limit your link exchanges to related, good quality
sites. A couple of dozen is all you need to get your site on the right track, not hundreds
or thousands. Don't do massive exchanges through automated programs that create link exchange
directories on your site. They don't improve your rankings and are likely to reduce
Google's level of trust for your site. Trust is a term you will run into more and more as you
study Search Engine Optimization. Both Google and Yahoo! use that term.
- Text Link Ads: While all of the major search engines prohibit selling links, Google has
been the most aggressive in penalizing link sellers. If you're selling links or other
advertising, your site may have it's PageRank score reduced or it may have it's ability to
pass on PageRank removed. In either case, that can mean your site's internal pages will
no longer rank as well as they had before. If you're a link buyer, it can mean that you've
wasted your money on links that are no longer helping your rankings.
- Thin Afffiliate Site: Google prohibits sites that exist only to serve affiliate
advertising. You can have affiliate ads if your site adds original high-quality content.
It's only sites that essentially serve keyword-stuffed pages that consist mainly of
ads and nothing original for the user that will be penalized.
- The Dreaded Missing WWWs Syndrome: My personal favorite. Without changing a
thing on your site, you can fall victim to this problem in Google. All it takes
is someone linking to your site with the wrong version of your URL and you can
start to have some problems. This is mostly a problem for newer websites that
haven't firmly established themselves in Google. Fortunately, you can recover easily from this one.
See Website Canonicalization Repair article for details.
- Bad or broken links: If one of your internal pages is critical to your site's
success - either for its ability to draw traffic by its high search engine ranking or
because its a critical navigation page - making a typographical error in a link can
mean a major section of your site is suddenly disconnected from the rest of your site
and therefore vulnerable to being dropped by the search engines. Normally, a critical
page will have several links, but novices will sometimes fall victim to this error.
The cure is to make a habit of regularly using a link checker like the free utility
Xenu Link Sleuth,
or the W3C's Link Checker.
- Server Problems: If Google has difficulty accessing your site, if it's slow
to respond or responds with an error code for a sustained period, it can lead to
problems. They are very tolerant of short periods when a site may be unavailable
for maintenance or other issues, but if the problems persist over many days it can
impact your rankings. If you know your site will be down for maintenance, you should
set your server to respond with code 510, which informs the search engines that you're
aware of the situation and they should try again later.
- Duplicate Content: You should do everything you can to prevent the same content from being
available through more than one URL on your website. When Google finds duplicate pages,
it tries to select the "best" or "canonical" version and devalues all of the copies. But as a
webmaster, you don't get to choose which copy they select as best. This problem crops
up quite often when people have blogs or shopping carts on their sites. So if you have
either a popular blog or a shopping cart script, be sure
to look for the latest version of your blog software and any plug-ins that might be
available to help. Another source of duplicate content is other sites copying your
site. This is particularly annoying since you obviously had nothing to do with creating the
problem. It's a good idea to use services like CopyScape
to check for other sites copying your pages. They have both free and paid services
available.
Google offers webmasters substantial help through their Webmaster
Tools. You can get a detailed analysis of your site's status in Google there. But for websites that
have been penalized, there is a form called the "Reconsideration Request" form that lets you
tell Google that you have repaired any violations you found and ask that any penalties be removed. While
Google's automatic systems will usually remove a penalty if a site has been brought into compliance, filing
a Reconsideration Request can speed the process along be several weeks or months.